Workoutly
Support
We’re here to help with Workoutly accounts, workouts, scanning, and subscriptions.
Contact us
Email luesilva.apps@gmail.com and include Workoutly in the subject or body so we can route your request. Please also include:
- The email on your Workoutly account
- Your device (iPhone / Android) and app version if you know it
- A short description of what happened
We aim to reply within a few business days.
Frequently asked questions
How do I create or sign in to an account?
Open Workoutly and sign in with email/password, Google, or Sign in with Apple (iOS). Your plans and history sync to your account.
I forgot my password
Use the password reset option on the login screen if you signed up with email. Google and Apple sign-in are managed in those accounts.
How do subscriptions and Workoutly Pro work?
Pro is an optional auto-renewing subscription through the App Store or Google Play. Manage or cancel in your Apple ID or Google Play subscription settings. Deleting your Workoutly account does not cancel a store subscription.
How do I restore a purchase?
Open the Upgrade / Pro screen in the app and tap Restore purchases while signed in with the same store account you used to buy.
What is Quick Scan vs AI Scan?
Quick Scan reads text on your device. AI Scan (Pro) sends the workout image you choose to cloud processing for better results on complex sheets.
How do I delete my account or data?
In the app go to Preferences → Delete account. That removes your Workoutly account data. Store subscriptions must be canceled separately in Apple ID / Google Play settings. See our Privacy Policy for details.
Is Workoutly medical or coaching advice?
No. Workoutly is a personal tracking tool only. It does not provide medical advice, coaching, or personalized training recommendations.